- Site seeks to continuously provide high quality services. The complaints and appeals policy aims at managing and responding to allegations involving the conduct of the Site and services provided by it and also includes any third parties providing service on behalf of Site.
- Site has a defined complaints and appeals process that will ensure all complaints and appeals are addressed effectively, efficiently and in a timely, fair, unbiased and confidential manner. The Site complaints and appeals policy is publicly available and applies to all users.
- If you believe that any activity breaches this Agreement or is in any other way objectionable, like if you notice an element that you think violates a law or if you appear in a content without your consent and you want this content to be removed from the site, please notify us through email address info@sirina.tv , providing the full details and specifying the reasons for your objections.
- Please keep in mind that if you do not provide us with sufficient information, we may be unable to process your complaint. We reserve the right to investigate and we will determine, in our discretion, what action (if any) to take. You are solely responsible for your interactions with other users of the Site. While we reserve the right to monitor or to intervene in disputes between you and other users, we have no obligation to do so.
- Your report of content that may be illegal or otherwise violates the code of ethics, will be reviewed and resolved within seven business days.